Cancellation policy
Cancellation Policy
Effective Date: July 15, 2026
At Shopwent, we understand that sometimes you may need to cancel an order. This policy explains when cancellations are possible.
Before Shipment
Orders may be canceled if they have not yet entered processing or shipment.
To request a cancellation:
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Email sohalg49@gmail.com
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Include your order number
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Contact us as soon as possible
If approved, a full refund will be issued to your original payment method.
After Shipment
Once an order has been shipped, it cannot be canceled.
If you no longer want the item after receiving it, please refer to our Refund & Return Policy.
Customized or Personalized Products
Orders for customized or personalized items cannot be canceled once production has begun.
Refused Deliveries
If you refuse delivery of your package:
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Return shipping charges
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Customs fees
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Carrier fees
may be deducted from any eligible refund.
Shopwent Cancellation Rights
We reserve the right to cancel orders if:
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Payment cannot be verified.
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Fraud is suspected.
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Products become unavailable.
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Pricing or listing errors occur.
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Shipping restrictions prevent delivery.
If we cancel your order, you will receive a full refund.
Contact
Email: sohalg49@gmail.com
Phone: +1 (437) 602-9699